Your privacy is important to us. By downloading or using IQ Plus, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
IQ Plus is a brain training app and does not require you to create an account or provide personal details such as your name, address, or phone number. We collect only limited information needed to operate and improve the App.
a. Information You Provide
If you contact us by email (for example, for support), we receive the email address and any information you choose to include in your message.
b. Information Collected Automatically
Like most mobile apps, IQ Plus automatically collects certain technical and usage information through analytics tools. This may include:
- Device type, operating system, and app version
- Language and general region/country settings
- App usage data, such as features used, screens viewed, session length, and game progress
- Anonymous or pseudonymous device and app instance identifiers
- Crash reports and performance/diagnostic data
This information is collected in an aggregated and/or pseudonymized form and is used to understand how the App is used and to improve it. We do not use it to personally identify you.
2. Analytics and Third-Party Services
We use Google Firebase (including Firebase Analytics and Firebase Crashlytics) to collect usage statistics and crash reports. These services help us understand app performance and improve the user experience. Firebase may process certain device identifiers and usage data on our behalf.
Your use of these services is also subject to Google's policies:
IQ Plus does not display third-party advertising and does not sell your personal information to anyone.
3. How We Use Information
We use the information we collect to:
- Operate, maintain, and provide the features of the App
- Understand usage patterns and improve our games and content
- Diagnose technical problems and fix crashes
- Respond to your support requests
- Protect against fraud, abuse, and security issues
4. Legal Basis for Processing
Where applicable law (such as the EU/UK GDPR) requires it, we process information based on our legitimate interest in operating and improving the App, and, where required, on your consent. You may withdraw consent at any time as described below.
5. Children's Privacy
IQ Plus is designed to be suitable for users of every age, including children. We take children's privacy seriously and comply with applicable laws such as the U.S. Children's Online Privacy Protection Act (COPPA), the EU/UK GDPR, and Google Play's Families policy.
- We do not knowingly collect personal information from children.
- We do not require children to provide any personally identifying information to use the App.
- The App does not contain behavioral advertising.
- Analytics data is collected in a privacy-protective manner and is not used to build profiles of children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at valoniasstudio@gmail.com and we will promptly delete it.
6. Data Sharing and Disclosure
We do not sell or rent your information. We may share information only:
- With service providers (such as Google Firebase) that process data on our behalf under appropriate confidentiality and security obligations
- When required by law, regulation, legal process, or a valid government request
- To protect the rights, property, or safety of our users, the public, or Valonias Studio
7. Data Retention
We retain usage and analytics data only for as long as necessary for the purposes described in this policy, after which it is deleted or anonymized. Support emails are retained only as long as needed to resolve your request.
8. Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, or delete your data, or to object to or restrict certain processing. You can:
- Reset or limit your advertising/device identifier in your device settings
- Request deletion of your data — see our Data Deletion page
- Contact us at valoniasstudio@gmail.com to exercise your rights
10. International Data Transfers
Our service providers may process and store information on servers located in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the App after changes take effect constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Valonias Studio
- Email: valoniasstudio@gmail.com